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Capacity - Switzerland

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PRB monitoring

▪ Switzerland registered 0.49 minutes of average en route ATFM delay per flight during 2024, which has been adjusted to 0.40 during the post-ops adjustment process, thus not achieving the local target value of 0.19. Delays in Switzerland increased by 0.27 minutes per flight year-on-year.

▪ Most of the delays were generated between March and September, mainly driven by adverse weather conditions and ATC Staffing issues.

▪ The share of delayed flights with delays longer than 15 minutes in Switzerland decreased by 8 percentage points compared to 2023 and was lower than 2019 values.

▪ The average number of IFR movements was 2% above 2019 levels in Switzerland in 2024.

▪ The number of ATCOs in OPS is 113.2, being below the 2024 plan in Geneva by 7 FTEs. The number of ATCOs in OPS is 126.1, being over the 2024 plan in Zurich by 17 FTEs.

▪ The yearly total of sector opening hours in Zurich ACC was 35,633, showing a 11.1% increase compared to 2023. Sector opening hours are 0.4% above 2019 levels. The yearly total of sector opening hours in Geneva ACC was 30,477, showing a 7.9% increase compared to 2023. Sector opening hours are 5.7% below 2019 levels.

▪ Zurich ACC registered 23.72 IFR movements per one sector opening hour in 2024, being 2.3% above 2019 levels. Geneva ACC registered 21.9 IFR movements per one sector opening hour in 2024, being 3.9% above 2019 levels.

▪ Switzerland registered an average airport arrival ATFM delay of 1.78 minutes per flight in 2024, thus not achieving the local target of 1.42 minutes.

▪ Compared to 2023, average arrival ATFM delays in Switzerland were 19% higher in 2024, while the number of IFR arrivals increased by 5%.

▪ The main drivers of delays were weather, accounting for 65% of delays, and other, non-ATC related causes, responsible for 27%.

En route performance

En route ATFM delay (KPI#1)

Focus on en route ATFM delay

Summary of capacity performance

Switzerland experienced an increase in traffic from 1 092k flights in 2023 with 155k minutes of en route ATFM delay, to 1 184k flights with 549k minutes of en route ATFM delay.

There were an additional 41k minutes of delay originating in Switzerland that were re-attributed to DFS via the NM post operations delay attribution process, according to the NMB agreement for eNM/S24 measures, to ameliorate capacity shortfalls in Karlsruhe UAC.

NSA’s assessment of capacity performance

In 2024, Skyguide didn’t achieve its en-route capacity target (0.19 min/flt). Total ATFM delay per flight was 0.40 min/flt, 0.21 min/flt above the target. The delay in 2024 was mainly caused by an unexpected increase of traffic, well above 2019 levels (IFR transit flights +4% vs. 2019 in July, +7% in August, +6 % in September) and a total IFR traffic evolution reaching +2% (2024 vs. 2019). Main causes of delay were ‘Equipment (ATC)’ (33%), ‘Weather’ (30%) and ‘ATC-Capacity’ (28%).

Monitoring process for capacity performance

The monitoring for en-route capacity performance is carried out under the auspices of the FABEC Financial and Performance Committee (FPC), counterpart of the European Commission at the States side, consulting and reporting to FABEC Council as appropriate.

On a monthly basis and through the AFG/PMG (ANSP FABEC Group / Performance Management Group) the ANSPs collectively submit a report to the FPC, based on PRU available data, consolidated and analysed, on their joint progress in achieving the national target set and reference or indicative values and on the results and analysis of the en- route capacity achievement.

In case the national target set and/or the annual/reference values are threatened not to be met, AFG/PMG is asked to propose to FPC possible corrective measures which the ANSPs determine fit to react to the weaker performance at national and/or ACC level, in order to remedy the situation.

The FPC analyses the reports, assesses the actions considered by the ANSPs together with the necessity of appropriate measures to be taken by the States or the NSAs and makes an advice to the proposals, made by the AFG/PMG, to the FABEC Council for such appropriate measures, after consultation with the AFG/PMG. The potential corrective measures take into account the seriousness of the risk of not meeting the targets set and/or the annual/reference values. The FPC is also responsible for the management of the Capacity KPA financial incentive schemes. This monitoring process is described in the FABEC FPC States Performance Process description, regularly updated.

The Swiss NSA has periodical meetings with its ANSPs. - The Swiss NSA is regularly provided with various reports, analysis and data such as FABEC monthly capacity reports (including Skyguide data), Skyguide reports, PRU dahboards which enable to closely monitor the performance evolution.

Capacity planning

In 2024, Skyguide didn’t achieve its en-route ATFM delay per flight target.

IFR Transit Traffic increased by 14.4% in 2024 vs. 2023 in Geneva UAC and by 13.2% in Zurich UAC. This increase of traffic was far beyond the expected traffic increase and had a major impact on en-route ATFM delays. These levels were significantly above 2019 levels (IFR transit flights +4% vs. 2019 in July, +7% in August, +6 % in September) and a total IFR traffic evolution reaching +2% (2024 vs. 2019). Main causes of delay were ‘Equipment (ATC)’ (33%), ‘Weather’ (30%) and ‘ATC-Capacity’ (28%).

In 2024, Skyguide decided to decrease its sector capacity between March and June by 20%, then 10% for safety and resilience purpose. Once confidence in systems was regained, sectors capacity was reset to nominal values, however during the second half of the year, even though system landscape was much more stable, delays could not be recovered due to the strong increase in traffic and heavy impact of the adverse weather conditions on Skyguide en-route performance.

Application of Corrective Measures for Capacity (if applicable)

3 main factors led to observe a performance target that was not achieved:
1. the exceptional increase in traffic
2. the adverse weather conditions which represented 29% of the ATFM delay
3. the instable technical environment

Traffic increase is not in hands of the ANSP, the adverse weather conditions neither, so, the NSA recommended to work on the system resilience and robustness. System Resilience and Robustness / Switzerland - Dedicate time (i.e.: 1 year) to stabilising our technical landscape. Among others, this includes: reduction of our technical debt, reduction of the technical bugs, architectural improvements. The intention is to create a more reliable environment, through increased stability and future-proof technological landscape. - implemented in 2024.

During the ongoing calendar year, sector capacity is planned to be increased in both ACCs. A live trial should be launched to better address the adverse weather conditions and the associated sector capacity reduction: a new meteo forecast per sector should allow for taking more efficient decisions and hence, decrease delays. Through the change management process implemented in Switzerland, the NSA will be notified when the change will occur.

The NOP delay forecast for Skyguide in 2025 is 0.35 min/flt whereas the target is 0.36 min/flt. Therefore, there is no significant risk of not achieving the capacity target in 2025.

En route Capacity Incentive Scheme

Skyguide: The incentive scheme is based only on delays attributed to C,R,S,T,M & P delay codes. The CRSTMP target was set at 0.13 minutes per flight and the actual performance is reported as 0.29 minutes per flight (CRSTMP only). This results in the ANSP receiving a penalty of CHF 776 976
In accordance with Article 3(3)(a) of Implementing Regulation (EU) 2020/1627: The incentive scheme shall cover only the calendar years 2022 to 2024.

Other indicators

Focus on ATCOs in operations

As stated in the Performance Plan submitted last year, the way we count ATCOs has changed and therefore, figures of 2024 and previous years are not directly comparable (operational view in 2024 vs. financial view). As per 2025, figures will represent only the operational view.

Terminal performance

Arrival ATFM delay (KPI#2)

Focus on arrival ATFM delay

Switzerland identifies its two main airports Zurich (LSZH) and Geneva (LSGG) as subject to RP3 monitoring. Both airports have a fully implemented data flow that allows the proper monitoring of the pre-departure delays. Traffic in 2024 at these two airports was still 4% lower than in 2019, but 5% higher than in 2023. Average arrival ATFM delays in 2024 was 1.78 min/arr, compared to 1.5 min/arr in 2023. The national target was not met. ATFM slot adherence was very similar to the previous year (2023: 95.7%; 2024: 95.5%).

ATFM delays at both Swiss airports increased in 2024, and they are considerably higher in Zurich (LSZH: 2019: 1.99 min/arr.; 2020: 0.60 min/arr.; 2021: 0.51 min/arr.; 2022: 0.93 min/arr.; 2023: 2.12 min/arr.; 2024: 2.38 min/arr.) 65% of these delays at Swiss airports were attributed to weather and 22% to aerodrome capacity issues.

According to the Swiss monitoring report: In 2024, delays were due to ‘Weather’ (65%), ‘Aerodrome Capacity’ (22%), ‘Equipment (ATC)’ (5%), ‘Environment’ (4%), ‘Staffing’ (3%), ‘ATC-Capacity’ (1%) and ‘Special Event’ (1% - Ski Worldcup in Crans-Montana and Summit on Peace in Ukraine). Skyguide didn’t achieve neither the total arrival ATFM delay per flight nor the CRSTMP arrival ATFM delay per flight. ‘Weather’ and ‘Aerodrome Capacity’ are the main drivers for not meeting the target for the total arrival ATFM delay per flight whereas Equipment (ATC)’ is the main reason for not achieving the CRSTMP arrival ATFM delay per flight.

Identification and analysis by the NSA of the underlying reasons or circumstances having led to the performance target not being achieved:* 2024 was marked by a high number of technical issues (flooding in Geneva; radio frequency, FDP/Trace issues, Dep/Arr traffic system in Zurich). For safety reasons, we decided to proactively lower the capacity (-20% for the arrivals in Zurich between the 28th of June and the 11th of July), thus creating additional delay. In the second half, the system landscape was more stable, but the delays could not be recovered.

Recommendations to the ANSP to rectify the situation:
Launch remedial actions to stabilise the technical systems in Zurich.

What action has the NSA taken to check/monitor the implementation of those measures and what further actions (if any) are planned during the ongoing calendar year?
Ensure skyguide have implemented a regular monitoring of the health of their systems, reported to the Executive Board, so that remedial actions can be implemented in due time.

What has been done by the ANSP in order to address the identified performance issues?
The TMA redesign project to be implemented in March 2025 in Zurich airport is a very sensitive change. Therefore, a safety measure will be taken and the capacity will be decreased by 20% during 5 weeks. Geneva Airport Operating System (managed by Geneva Airport) will be replaced in 2025. A transition period (between 6 months to a year) will be necessary to renew the A-CDM certification with the new system. During this transition, A-CDM functionalities will not be available and working methods will be temporarily modified, leading to a decrease of the airport capacity and therefore, higher delays are expected. The certification depends on staff capacity at Eurocontrol. Together with Geneva Airport, Skyguide will ensure Eurocontrol will set the appropriate priority to the recertification process.

What further measures does the NSA intend to undertake to remedy this situation?
Support Geneva Airport and Skyguide in their exchange with Eurocontrol to accelerate the recertification, and thus reduce the overall delays by shortening the transition period.*

The Swiss performance plan sets a national target on arrival ATFM delay for 2024 of 1.42 min/arr. This target was not met, with an actual performance of 1.78 min/arr. The incentive scheme uses modulated pivot values limited to CRSTMP delay causes. According to the Swiss monitoring report, this pivot value for CRSTMP is 0.09 min/arr in 2024 and based on the attribution of the regulation reason, the actual CRSTMP value for 2023 was 0.16 min/arr. The NSA calculates a penalty of CHF499980

Other terminal performance indicators (PI#1-3)

Airport level
Airport name
Avg arrival ATFM delay (KPI#2)
Slot adherence (PI#1)
ATC pre departure delay (PI#2)
All causes pre departure delay (PI#3)
2020 2021 2022 2023 2024 2020 2021 2022 2023 2024 2020 2021 2022 2023 2024 2020 2021 2022 2023 2024
Geneva 0.49 0.19 0.48 0.59 0.89 94.7% 93.1% 94.0% 93.8% 94.2% 0.24 0.13 0.32 0.52 0.46 8.5 9.0 15.1 16.4 16.3
Zurich 0.60 0.51 0.93 2.12 2.38 94.4% 96.0% 96.7% 97.0% 96.5% 0.48 0.39 0.71 1.13 1.18 7.5 9.7 15.8 19.8 18.7
Focus on performance indicators at airport level

ATFM slot adherence

On average, these airports showed a 95,5% adherence to ATFM slots, similar to the performance in previous years. With regard to the 4.5% of flights that did not adhere, 3.1% were early and 1.4% were late.

According to the Swiss monitoring report: National level and the 2 international airports involved are above the 80% threshold of compliance and are close to 2023 achievement.

ATC pre-departure delay

The performance at both Swiss airports in terms of ATC pre-departure delay in 2024 improved at Geneva (LSGG: 2019: 0.36 min/dep.; 2022: 0.32 min/dep.; 2023: 0.52 min/dep.; 2024: 0.46 min/dep.) and slightly deteriorated at Zurich (LSZH; 2019: 1.63 min/dep.; 2020: 0.52 min/dep.; 2021: 0.39 min/dep.; 2022: 0.71 min/dep.; 2023: 1.13 min/dep.; 2024: 1.18 min/dep.)

According to the Swiss monitoring report: 2024 actual performance is contrasted when comparing with 2023. While we observed a slight deterioration (4%) of the delays in Zurich airport even though traffic increased by 6%, Geneva airport saw an enhancement of its performance with a decrease of pre-departure delays by 11.5%. Traffic predictability and traffic volatility were 2 factors continuing to play a key role in generating delay at departure. No particular issues have been identified and no specific measures have been implemented in 2024 in relation to this PI.

All causes pre-departure delay

The total (all causes) delay in the actual off block time at both Geneva and Zurich decreased in 2024 (LSZH: 2020: 7.55 min/dep.; 2021: 9.66 min/dep.;2022: 15.82 min/dep.; 2023: 19.85 min/dep.;2024: 18.75 min/dep. and LSGG: 2020: 8.46 min/dep.; 2021: 9.03 min/dep.; 2022: 15.12 min/dep.; 2023: 16.42 min/dep.; 2024: 16.26 min/dep.).

According to the Swiss monitoring report: In spite of the increase of traffic at airports (+6% at LSZH and +4% at LSGG), the indicator ‘average time of all cause departure delay per flight’ slightly improved in 2024 compared with 2023. At ANSP level, we are not in a position to explain all delays reasons, and more particularly the non-ATFM delays.

 
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